Unit 4 – Element 3. Business management Learning Outcome 1: Professional interviews PowerPoint Subtitles file Transcript (PDF) Transcript (MS Word) Learning Outcome 2: Service portfolio PowerPoint Subtitles file Transcript (PDF) Transcript (MS Word) Learning Outcome 3: Critical situations PowerPoint Subtitles file Transcript (PDF) Transcript (MS Word) 2,169 total views, 3 views today